My little pony for iOS, Android a Windows phone

[Faiko]

No psal jsem jim na support@gameloft.com vcera vecer tam me odkazali at si napisu pres customer care ze hry a do rana to bylo vyreseno (mel jsem nocni )

takze nejdriv jsem si postezoval ze jsem prisel o tech 14 lvl a spoustu casu hrani pres tu customer care nacoz mi pak prislo :

Dear User,

Thank you for contacting Gameloft.

If you have made some in-game purchases, please attach your purchase receipts to this e-mail so we can totally restore them. If that is the case, we will also need you to tell us your GL LIVE! Username.

Looking forward to your reply.

nato jsem jim napsal :

I didn't bought anything in-game but I have lost a lot of time while I was playing those 14 levels that I lost thanks to that rollback. And in my opinion time is more valuable than money.
My Gameloft Live nickname Faiko007

And if it's not too much ,I would like to ask when there is GL Live why isn't these some sort of server-side saving? I think that would help a lot,unless you made it like this on purpose to get people buy more and more stuff in-game.

jejich odpoved:

Hello,

Thank you for contacting Gameloft Customer Care.

I want to assure you that it's a known issue and our developers are currently working to fix it.
Please accept our apologies for these inconveniences and thank you for your patience.

Meanwhile, I have added 400 000 bits and 600 gems to your account.

When you see the pop up notification informing you about the gift received tap OK. The items will be added to your game then. Please note that it may take up to 24 hours for the message to appear in your game.

Please, let me know the outcome.

Thanks for your patience!

nasledovalo jen me podekovani a tim se to uzavrelo (mimochodem anglicka klavesnice s predikci hodne usnadnuje psani takovychto konverzaci)